The World of Exclusive Niche Perfumes
Essence Origin stands for hand-picked niche perfumes from all over the world. We select exceptional brands and fragrance creations with character, quality, and an unmistakable signature.
Original Products
We exclusively stock original products from selected brands.
Shipping from Switzerland
Fast shipping directly from Switzerland with tracking.
Secure payment
Our customer service team can help with product and order inquiries.
Personal support
Our customer service team can help with product and order inquiries.
Order
Which payment methods are accepted?
Which payment methods are accepted?
We accept various secure payment methods, including credit card, TWINT, PayPal, Klarna, and other available payment options.
Can I change or cancel my order after it has been placed?
Can I change or cancel my order after it has been placed?
As long as your order has not yet been shipped, we will gladly try to accommodate changes or cancellations. Please contact us as soon as possible to do so.
How can I track my order?
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation with a tracking number.
Products
Are all products original?
Are all products original?
Yes. We only carry original products from selected brands and authorized distributors.
What are discovery sets?
What are discovery sets?
Discovery Sets contain multiple fragrance samples or decants in one set. They allow you to conveniently discover different fragrances from a brand or fragrance family.
How do I find the right fragrance?
How do I find the right fragrance?
Our fragrance families, scent notes, and product descriptions will help you make a selection. For an initial introduction, we recommend samples or Discovery Sets.
Shipping & Returns
How long does shipping take?
How long does shipping take?
Orders are usually shipped within 1–3 business days. The exact delivery time will be specified on the respective product page.
Which countries do you ship to?
Which countries do you ship to?
We currently deliver within Switzerland and to selected European countries. The available shipping countries are displayed at checkout.
How much is shipping?
How much is shipping?
Shipping costs are displayed transparently during the order process. Shipping may be free above a certain order value.
Can I return a product?
Can I return a product?
Unopened and unused products may be returned within the specified period, according to our return policy.
What happens if my package arrives damaged?
What happens if my package arrives damaged?
Please contact us as soon as possible with photos of the damaged package. We will review the case and find a solution together.
